Fragen nicht beantwortet?
Questions about shipping
Wir liefern in folgende Länder
· Belgien
· Bulgarien
· Dänemark
· Deutschland
· Estland
· Finnland
· Frankreich
· Griechenland
· Irland
· Italien
· Lettland
· Litauen
· Luxemburg
· Monaco
· Niederlande
· Österreich
· Polen
· Schweden
· Spanien
· Tschechische Republik
· Ungarn
PayPal
Kauf auf Rechnung - nur Deutschland mit Kundenkonto möglich.
Vorauskasse - Bitte beachte, Artikel aus deiner Bestellung sind nicht reserviert. Die Zahlung sollte zeitnah bei uns eingehen. Deine Bestellung wechselt nach 3 Tagen den Bestellstatus in "storniert".
Deine Bestellung verslässt in der Regel innerhalb 3-5 Werktagen unser Lager.
Questions about returns
Too big, too small, don't like it.
Would you like to return parts of your order?
All you need is the order number and your e-mail address.
We charge €6 for returns from outside Germany.
Spare parts, washing and care products are excluded from returns.
Returns are possible within 14 days of receipt of the order.
You can register the return with your order number and email address.
As soon as you are registered, you can create a returns label.
Your order comes with a return document, on which you will find the customer reference number.
This is a 5-digit number, which is your order number.
The email address you used to register with us can be seen under customer details.
You can now log in using the order number and email address.
No, unfortunately an exchange is not possible. Please place a new order for the new item.
You can create a returns label with us free of charge.
So that we can continue to offer this in the future, we charge a flat rate of €3 for orders from Germany and € 6 from all other delivery countries.
Don't worry, please enclose a note with your name and address.