My Data
We only store the data that is strictly necessary for the technical operation of our online shop and for processing your orders (such as your name, delivery address, and contact details for shipping). Any additional data, for example to help improve our website, is only collected with your consent. You can find more details and adjust your preferences at any time in our cookie settings, available in the footer of our website.
You can view all data stored by us transparently at any time in your personal customer account. After logging in, you will find your saved addresses, contact details, and complete order history clearly listed in your profile area.
You can update your saved payment details and all other personal information in your customer account at any time. Please note, however, that bank details cannot be changed after an order has already been completed. Any changes will apply to your future purchases.
No, we do not sell or rent your data to unauthorized third parties.
Your privacy is very important to us.
However, there is one necessary exception: To deliver your order to your home, we must provide your name and delivery address to our shipping provider (e.g. DHL). Without sharing this information, your package could not be delivered.
Apart from this logistics partner, your data remains exclusively with us and is not shared with anyone else.
If you no longer wish to receive our newsletter, you can unsubscribe easily at any time. Simply click on the unsubscribe link, which you will find in the footer of every newsletter. Unsubscribing is of course free of charge and takes effect immediately.
Yes, you have the right to request the deletion of your data. Please note, however, that for completed orders we are subject to legal obligations (such as tax and commercial law retention periods). We are only permitted to delete this data once the legally required retention periods have expired.
Any data that is not subject to these legal obligations will, of course, be deleted immediately upon request. Please simply contact our customer service to do so.